MEDICATION REFILLS & FOOD ORDERS
Please use the form below to request your medication refill or food item.
About Ordering Refills & Food
Please give our team at least 24 hours notice before you require your order. The earlier the better so you don’t run out.
Some special orders may take a few days. These include items not usually held in stock or for BOVA compounded orders.
Prescription medication refills require our veterinarians to have physically examined a patient within 6 months (or less if the condition or medication requires). This is a Veterinary Practitioner's Board & NSW Health scheduled drug requirement. This ensures that the medication is appropriate for your pet’s current condition and your pet is healthy enough to handle any potential side effects.
You can also order and pay for food (eg. Hill’s Prescription Diet) and some other products HERE if you prefer. Pricing is available online for assisting all order types.
What Happens Next?
IMPORTANT: Medication refills and food orders using this form are not confirmed until you have received notification. A team member will contact you by phone or SMS and may take pre-payment.
When the item is ready for collection a team member will contact you by phone or SMS.